Welcome to ChampionSVG’s FAQs!

Download

What do I get with my purchase?

All products are digital downloads provided in a compressed Zip format. Inside each Zip file, you’ll find SVG, DXF, EPS, JPEG, and EPS file formats.

How do I download my purchase?

You can download your files through the “Orders” or “Downloads” section of your Account page.

What can I do with these files?

Our files are for personal use only, allowing you to create or personalize physical, non-digital items. For further details, contact us at [email protected].

How do I extract files from a zip folder?

Various free and paid programs, such as WinRAR, can unzip files. If you don’t have one, a quick search for “open .zip file” will provide options.

  • Double click to open the folder
  • Select the needed file
  • Click “extract” at the top, making a copy on your computer (usually in the downloads folder)
  • Upload your extracted file to your program

How do I use these files with my Cricut Design Space?

Cricut Design Space allows uploading and using SVG files.

  • Locate your downloaded file
  • Right-click, choose “extract all,” and save it
  • Open Design Space
  • Click “New Project” and then “Upload”

How do I use these files with my Silhouette Studio?

To open SVG files, upgrade to Silhouette Designer Edition. You may also open DXF files.

  • Click on the file tab
  • Click “Open”
  • In the “Files of Type” list, select “AutoCAD Drawing (*.DWG; *.DXF)”
  • Browse and click “Open”

Do your files come pre-grouped?

Yes! To ensure a quick and easy cutting and application experience, our files are pre-grouped by color, matching the listing photos.

Payment

How can I pay with a credit card/debit card through PayPal without creating an account?

No PayPal account? No worries! Follow these steps:

  1. Go to your cart when ready to check out.
  2. Choose PayPal as your payment method and click “Check out with PayPal.”
  3. Once redirected to PayPal, select the option to pay with a debit or credit card.
  4. Fill in your billing and credit card information.
  5. Enter your email address for a receipt from PayPal.

Refund

What if I need to cancel my order?

We don’t offer returns, exchanges, or cancellations since our products are digital. Contact us with any order-related problems.

Do you issue refunds?

Yes! We aim for a hassle-free experience. Our files are always pre-grouped by color as shown in listing photos, ensuring a quick and easy cutting and application process.